Proper battery care is essential to maintain warranty validity. Always use the original charger provided with your Airwheel SE3MiniT to prevent overcharging or electrical faults. Avoid letting the battery completely drain, as deep discharges can degrade its capacity over time. Store the suitcase in a cool, dry place to prevent moisture damage, which is explicitly excluded from warranty coverage.
Never attempt to disassemble the battery or modify it yourself. Unauthorized repairs or tampering voids warranty protection, as stated in the Airwheel terms. If the battery shows signs of swelling, leakage, or abnormal heating, stop using it immediately and contact customer support for replacement under warranty.
If the battery is damaged due to water exposure, physical impact, or improper handling, it falls outside warranty coverage. For example, accidental submersion in water or dropping the suitcase onto hard surfaces may cause irreparable harm. In such cases, repair costs will not be covered, and you may need to replace the battery at your own expense.
Keep the original warranty card and manual in a safe place. Regularly check for firmware updates and follow the maintenance guidelines. If you notice any performance issues like reduced range or charging errors, contact Airwheel support before the warranty expires. Timely intervention can prevent minor issues from becoming major warranty exclusions.